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Workshop “Future of Retail Operations”

Heilbronn, October 24-26, 2018

Welcome to the 1st “Future of Retail Operations” Workshop, organized at TU Munich Campus Heilbronn on October 24-26, 2018. The workshop is an exclusive forum for professionals and academics from leading firms and universities of the world and focuses on operations management in the retail industry.

Participants will learn from speakers via presentations and engage in breakout sessions that focus on future topics in retail operations. The workshop will include discussions on latest research, industry practices and approaches, business and engineering perspectives, latest trends and challenges.

In the workshop, participants will identify and discuss relevant future topics in Retail SCM and Retail Operations and potential practical and research approaches.

Key questions for the workshop are

  • What are the key topics in Retail Operations 2025?
  • How will ongoing digitalization change channel management, distribution concepts and store operations?
  • What will be key capabilities in retail analytics and execution?

and will be discussed along the focus topics

  • Omni-channel fulfillment concepts
  • Retail analytics
  • New distribution concepts
  • Operations-Marketing interfaces and related topics

 

Workshop hosts

Alexander Hübner

Professor of Supply and Value Chain Management at Technical University of Munich

Stefan Minner

Professor of Logistics and Supply Chain Management at Technical University of Munich

Speakers from academics

Bernardo Almada-Lobo

Associate Professor at University of Porto and board member at INESC TEC

Dorothee Honhon

Associate Professor at the University of Texas at Dallas

Fredrik Eng Larsson

Assistant Professor at Stockholm University

Gürhan Kök

Professor of Operations Management at Koç University

Jan Fransoo

Professor of Operations Management & Logistics at Kühne Logistics University

Maximilian Schiffer

Assistant Professor of Operations and Supply Chain Management bei TUM School of Management

Nagesh Gavirneni

Professor at Cornell University

Pedro Amorim

Professor at University of Porto and Head of Research Center at INESC TEC

Robert Rooderkerk

Associate Professor of Operations Management at Rotterdam School of Management, Erasmus University

Sandra Transchel

Associate Professor of Supply Chain and Operations Management at Kuehne Logistics University

Santiago Gallino

Associate Professor of Business Administration, Tuck School of Business

Sean Willems

Haslam Chair in Supply Chain Analytics at University of Tennessee

Víctor Martínez de Albéniz

Professor and Head of Department Production, Technology and Operations Management at University of Navarra

Yun Fong Lim

Associate Professor of Operations Management at Singapore Management University

 

Thursday, 25 October, 2018
8:30-9:00Introduction
9.00-11:00Working session 1: Omni-channel fulfillment concepts
11:00-11:20Coffee break
11:20-13.20Working session 2: Retail analytics
13:20-14:30Lunch
14:30-16:30Working session 3: New distribution concepts
16:30-17:00Coffee break
17:00-17:30Wrap up day 1
19:30Workshop dinner at Vinum
Friday, 26 October, 2018
8:30-10:30Working session 4: Operations-Marketing interfaces and related topics
10:30-11:00Coffee break
11:00-12:00Group discussion on future challenges, required enablers and capabilities in retail operations
12:00-13:30Lunch and departure

This press release can be used on your university’s website or other media.

Short version

English
Leading international scientists and industry experts were meeting on October 24-26 for the “Future of Retail Operations” workshop at the TUM Campus Heilbronn. Over the course of two days, they discussed innovations in retail, the effects of digitization, opportunities of advanced analytics, and key competencies needed in the future to operate successfully as a retailer.

Deutsch
Führende internationale Wissenschaftler und Industrieexperten trafen sich vom 24.-26. Oktober am TUM Campus Heilbronn für den Workshop „Future of Retail Operations“. Über zwei Tage diskutierten sie Innovationen im Handelssektor, die Effekte der Digitalisierung, Chancen von Advanced Analytics und zentrale Fähigkeiten, die notwendig sind, um ein Handelsunternehmen in den nächsten Jahren erfolgreich zu halten.

Long version

English
Leading international scientists and industry experts came together on October 24-26 for the “Future of Retail Operations” workshop at the recently opened TUM Campus Heilbronn.

Organized by Prof. Dr. Alexander Hübner (Chair of Supply and Value Chain Management, TUM Campus Straubing) and Prof. Dr. Stefan Minner (Chair of Logistics and Supply Chain Management, TUM School of Management), the participants discussed latest research, new industry practices, and upcoming trends and innovations in retail operations such as omni-channel operations, operations-marketing interfaces, distribution concepts, and retail analytics. The goal of the workshop was to identify open spots and exciting new research fields.

The participant list covered the global thought leaders in retail operations and boasted a high density of experts in operations management, representing leading international universities such as University of Dallas, Wharton School, Singapore Management University, Koc University, IESE Barcelona or Stockholm University. Together with industry executives from Kaufland, Lidl, Lekkerland, and McKinsey & Company, participants followed the guiding questions:

  • What are the key topics in Retail Operations 2025?
  • How will ongoing digitalization change channel management, distribution concepts and store operations?
  • What will be key capabilities in retail analytics and execution?

The mix of leading research and hands-on industry practice in the room enabled impulse lectures with high level of interaction and inspiring breakout discussions. All participants left with new ideas for research topics, cooperations, and an even stronger network. The list of presenters can be found at https://www.cs.tum.de/de/professuren/oekonomie/supply-value-chain-management/events/retail-workshop/

Deutsch
Führende internationale Wissenschaftler und Industrieexperten trafen sich vom 24.-26. Oktober am TUM Campus Heilbronn für den Workshop „Future of Retail Operations“.

Auf Einladung von Prof. Dr. Alexander Hübner (Chair of Supply and Value Chain Management, TUM Campus Straubing) und Prof. Dr. Stefan Minner (Chair of Logistics and Supply Chain Management, TUM School of Management) diskutierten die Teilnehmer aktuelle Forschungsthemen, neue Industrieverfahren, zukünftige Trends und Innovationen im Bereich von Retail Operations, darunter Omni-channel Operations, Operations Marketing Oberflächen, Lieferkonzepte und Analytics. Ziel des Workshops war es, offene Forschungsbereiche zu identifizieren und zu konkretisieren.

Dabei umfasste die Teilnehmerliste internationale Meinungsführer im Bereich Retail Operations sowie eine hohe Dichte anerkannter Experten in Operations Management, vertreten waren unter anderem Forscher der University of Dallas, Wharton School, Singapore Management University, Koc University, IESE Barcelona und der Stockholm University. Gemeinsam mit Führungskräften von Kaufland, Lidl, Lekkerland und McKinsey & Company folgten die Teilnehmer den zentralen Fragestellungen:

  • Was sind zentrale Themen in Retail Operations im Jahr 2025?
  • Wie wird die Digitalisierung Themen wie Kanalmanagement, Auslieferungskonzepte und Lieferketten verändern?
  • Was sind die zentralen Fähigkeiten in Retail Analytics?

Der Mix von führender Forschung und praktischer Industrieexpertise in einem Raum führte zu interaktiven Impulsvorträge und spannenden Breakout Diskussionen, aus denen die Teilnehmer mit neuen Ideen hervorgingen und ihr Netzwerk weiter verstärkt haben. Die Liste der Vortragenden ist unter https://www.cs.tum.de/de/professuren/oekonomie/supply-value-chain-management/events/retail-workshop/ einsehbar.

Photo reference: C. Dethlefs

 

Here you find all presentations from the Heilbronn workshop. The download page is password-protected and can be accessed with the password provided via email.

Click here to access the password-protected downloads page.

Contact

Chair of Supply and Value Chain Management

Am Essigberg 3
94315 Straubing

Chair

Prof. Dr. rer. pol. Alexander Hübner

Team Assistant

Barbara Roth

Phone: +49 (0) 9421 6007481
Mail: b.roth@tum.de